Sigenergy Help guide
Sigenergy Help Guide
Here are some useful guides to help you get the most out of your Sigenergy system. Each section includes a short explanation and a link to the official video tutorial.
How do I ask Sigen AI questions?
You can use Sigen AI to ask questions about your energy usage and system performance.
How do I set up time-based control?
Time-based control allows you to schedule when your battery charges and discharges, helping you take advantage of off-peak tariffs.
How do I disable Sigenergy AI mode?
If you prefer to manage your system manually, you can turn off AI mode at any time.
How do I enable battery preheating?
In colder weather, battery preheating helps maintain performance and efficiency.
How do I share my system with someone else?
You can give access to your installer, family member, or another user by using the share system feature.
How do I set up Shelly smart loads?
Shelly smart loads let you automatically control appliances using your solar and battery system.
How do I control Shelly smart loads?
Once set up, you can manage and control Shelly devices directly through your Sigenergy system.
👉 For more tutorials, see the full Sigenergy YouTube playlist.
Need more help?
You can contact Sigenergy directly:
- Email: support@sigenergy.com
- Phone (UK): +44 (0) 203 885 5889
- Website: Sigenergy Support