Heatmiser Wired And Wireless Thermostats

🔧 Who Supports Heatmiser Products?

Heatmiser provide direct end-user support including manuals, FAQs, and phone/email help. For the quickest resolution, please contact them directly:

• 📚 Heatmiser Help Centre
• 📧 support@heatmiser.com
• 📞 01254 669090

🎥 Handy Videos

Here are some quick tutorials covering the most common questions:

• 🎒 Holiday Mode (neoApp): https://www.youtube.com/watch?v=63MOGN0oewg&list=PLHNqPo0A7P48cT77K13wlm3B_83C7MvZC&index=4
• 🗓 Create a Schedule (neoApp): https://www.youtube.com/watch?v=HbSvnRW3b1s&list=PLHNqPo0A7P48cT77K13wlm3B_83C7MvZC&index=11
• 🔋 Changing the Batteries in the wireless version: https://www.youtube.com/watch?v=nvlkJmtWMQU
• 📺 Using the Heatmiser thermostat: https://www.youtube.com/watch?v=Hplwj2YRybE

🎛 Quick Controls (neoStat models)

• Temporary Temperature Change

  Press ∨ / ∧, set your temp, then ✓. Heating icon 🔥 shows when set temp > room temp. Holds until next comfort level.

• Frost Protection

  Use < / > to select C) → ✓. (❄️ appears.) Heating stays off unless room temp drops below frost setting.

  To exit: < / > → C) → ✓ again (❄️ disappears).

• Set Clock

  < / > → C) → hold ✓ → > CLOCK → ✓.

  Set year/month/day/hours/minutes with ∨ / ∧ (confirm each with ✓).

  Note: If paired with a neoHub, the clock updates automatically.

  Edit Comfort Levels (Schedules)

  < / > → EDIT → ✓ → select days → ✓.

  For each WAKE / LEAVE / RETURN / SLEEP:

  • Set time & temp with ∨ / ∧, confirm with ✓.

  • Skip a period by setting its time to --:--.

    Finish with < / > → DONE → ✓.

Heatmiser neo – Quick Help