Tesla Powerwall Enable service mode

Enable Service Mode

Before enabling Service Mode, your phone must be paired with your Powerwall. To pair your phone, open the Tesla app and complete the following steps:

1. From the home screen, open the ‘Settings’ menu.
2. Tap ‘Phone Pairing’ > ‘Begin Pairing.’

To enable Service Mode, complete the following steps:

1. From the home screen, open the ‘Settings’ menu.
2. Tap ‘Manage Access.’
3. Toggle ‘Mobile Service Access’ to allow access to your Powerwall.

Once Service Mode is enabled, the Tesla Service team or your installer will have access to your Powerwall and you will see a banner on the energy home screen. Service Mode will automatically turn off 30 days after the feature is enabled. You can always turn it off manually.

Tesla Powerwall support contact details:

Telephone: 01628 450630

Email: energysupportemea@tesla.com