Zappi Myenergi wifi settings

How to Reset and Reconnect Your myenergi Device to Wi-Fi

A stable Wi‑Fi connection is essential for monitoring your system, scheduling on-peak/off-peak charging, accessing smart energy features, and more. If your myenergi device (Zappi, eddi, libbi, or GLO) has gone offline—usually after a router change—here’s how to get it back online.

Official Reference

For full instructions and detailed guidance—including screenshots—see myenergi’s official article:

How to Reset and (Re)Connect Your myenergi Device to Wi-Fi YouTube+6support.myenergi.com+6support.myenergi.com+6

Wi-Fi Setup for Zappi, Eddi & Libbi (With Screen)

1. Enable Wi‑Fi and Access Point on your device:
   • Go to: Other Settings → Internet → Wi‑Fi → Wi‑Fi Config…
   • Turn Wi‑Fi ON, then ensure Access Point is ON.

   • Note or photograph the SSID and password displayed. myenergisupport.myenergi.com+2support.myenergi.com+2

     Connect your phone to the myenergi Wi‑Fi network and enter the shown password.

   • In your browser, go to 192.168.4.1 if the setup page doesn’t open automatically.

   • Select your home network from the list, enter the Wi‑Fi password (leave IP settings off unless needed), and tap Connect. YouTube+6support.myenergi.com+6support.myenergi.com+6

     Wait ~15 seconds for the connection to establish. Confirm that Connected = True or tap Finish.

   • Look for the Wi‑Fi icon on your device screen to verify connection. support.myenergi.com+1

Reset Wi-Fi Configuration (If Needed)

If your device is stuck on old credentials or not responding to setup:

• Navigate to Menu → Other → Device Settings → Advanced → System → Reset Wi‑Fi Config .
• Enter the Installer PIN when prompted.
• Press ✓ to confirm. The device will forget previous settings—repeat the setup steps above. myenergi+5support.myenergi.com+5support.myenergi.com+5

Setup for GLO (Screenless Device)

Connect via the Installer App or Customer App via Bluetooth:

• Use the app to detect GLO, choose Wi‑Fi mode, select your network, and save the configuration.
• Setup must be done within Bluetooth range. support.myenergi.com+2support.myenergi.com+2

Troubleshooting Tips

• Use 2.4 GHz Wi‑Fi only—myenergi devices don’t support 5 GHz.
• Separate dual-band networks or disable 5 GHz during setup if needed.
• Improve signal strength by placing your device or an extender closer to the router.
• Reboot both the router and your myenergi device if the connection fails.
• Double-check SSID and password—typos are often the culprit.
• Test if your phone connects to your network near the device to rule out router issues.