Fox Wifi Settings Guide

🎥 Video guide: Watch here

📱 Fox ESS Wi-Fi Reconnection Guide (Using the App)

If your Fox ESS system shows offline in the FoxCloud app, it’s usually just a Wi-Fi issue. Most often this happens after you’ve changed your broadband router or Wi-Fi password.

Follow these steps to reconnect using the FoxCloud app.

Step 1 – Open the App

Open the FoxCloud app on your phone.
Log in with your installer/customer account.
Tap the “MyFox” icon in the bottom right corner.

Step 2 – Select Wi-Fi Settings

Tap on your inverter/datalogger device.
Go to Wi-Fi Settings.
Choose Reconfigure Wi-Fi.

Step 3 – Put Dongle in Setup Mode

On the inverter, press the reset button on the dongle for ~5 seconds until the LED flashes quickly.
- This means the dongle is ready for setup.
  
  On your phone, the app will prompt you to connect to the dongle hotspot (W-xxxxxxx ).
- Default hotspot password: mtmt2020

Step 4 – Enter Your Home Wi-Fi Details

In the app, select your home Wi-Fi (2.4 GHz only).
Enter your Wi-Fi password carefully.
Tap Confirm / Save.
The dongle will reboot and reconnect to your Wi-Fi.

Step 5 – Confirm Connection

Within 5 minutes, your inverter should show Online in the FoxCloud app.

LED indicator:
- ✅ Slow red flash with green blinks = Connected
- ⚠️ Rapid red flash only = Not connected (retry setup)

Troubleshooting

Wi-Fi not found? Ensure your router is broadcasting 2.4 GHz. Fox ESS does not support 5 GHz.
Wrong password? Re-run the app setup and carefully re-enter.
Still offline? Try resetting the dongle (hold reset for 10 seconds) and repeat the steps.
Weak signal? Place a Wi-Fi extender closer to the inverter.

Need More Help?

If you still can’t reconnect, contact your installer or Fox ESS Support. Please include:

Your inverter/datalogger serial number
A photo of the dongle lights
A screenshot of the FoxCloud app

📞 Fox ESS Support Contact Details:

Email: support@fox-ess.com
Phone (UK): +44 (0) 333 772 0456
Website: https://www.fox-ess.com/support